Privacy Policy

Next Gen API ("we," "us," or "our") is operated from Canada and serves visitors and clients internationally. This website describes our services and lets you request a quote. This policy explains what information we collect, how we use it, and the choices and rights you have. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and aim to provide comparable transparency for visitors subject to the EU General Data Protection Regulation (GDPR), UK data protection law, or the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA).

Information we collect

We may collect the following types of information:

• Contact form details. When you submit the quote form, we collect the information you provide—such as your name, email address, optional phone number, service interest, subject line, and message—solely to process and respond to your inquiry.
• Website usage data. We use Google Analytics 4 (GA4) to understand how visitors use the site (for example, pages viewed and general traffic patterns). GA4 does not store full IP addresses, and we enable IP anonymization in our analytics configuration.
• Server logs. Our hosting infrastructure may automatically record technical data such as your IP address, browser type, referring page, and request timestamps for security and reliability.

Cookies and analytics

We use Google Analytics, which sets cookies in your browser to collect usage data such as pages visited, time on site, and general traffic patterns. You can limit or block cookies through your browser settings, or install Google's Analytics opt-out browser add-on.

How we use information

We use the information we collect to:

• Respond to your inquiries and provide quotes or follow-up communication
• Operate, maintain, and improve this website
• Monitor site performance and protect against abuse or technical issues

We do not sell your personal information.

Legal basis for processing

We process personal information on the following bases:

• Consent — when you voluntarily submit the contact form
• Legitimate interest — to respond to business inquiries, operate and secure this website, understand site usage through Google Analytics, and maintain reasonable business records

If you are in the European Economic Area (EEA) or United Kingdom, these bases align with GDPR requirements for consent and legitimate interests.

How information is shared

We may share information only as needed to run this site and respond to you, including with:

• Email delivery providers used to send contact form submissions to us
• Google Analytics to measure and analyze site traffic
• Service providers that host or support the website infrastructure

We may also disclose information if required by law or to protect our rights, users, or the security of the site.

Where we store information

Contact form submissions are not stored in a website database. They are transmitted securely and delivered to our email inbox for follow-up. We may also retain inquiry and project records in secure business systems, including encrypted storage on infrastructure we operate in Canada, using the same security practices described in this policy.

Server logs and site hosting may be maintained on infrastructure we operate directly or through service providers. Analytics data is processed according to Google Analytics retention settings.

International data transfers

Some service providers, including analytics and email delivery tools, may process data outside Canada—including in the United States. When information is transferred internationally, we rely on appropriate safeguards provided by those services and applicable law.

Data retention

Contact form submissions are retained for as long as needed to respond to your request, manage a potential project, and maintain reasonable business records. Server and analytics data are retained according to our hosting and analytics provider settings.

Security

This site is served over HTTPS (SSL/TLS). Business records and infrastructure we operate—including self-hosted systems used for development and record-keeping—are protected with access controls, encryption where appropriate, and routine security maintenance. While we take reasonable steps to protect information, no method of transmission or storage is completely secure.

Your rights and choices

You can choose not to submit the contact form. You may also use browser settings or analytics opt-out tools to limit cookies and certain tracking technologies.

Depending on where you live, you may have the right to:

• Access — request a copy of the personal information we hold about you
• Rectification — ask us to correct inaccurate information
• Erasure — ask us to delete your information, subject to the exceptions below
• Portability — request your information in a structured, commonly used format where technically feasible
• Objection — object to processing based on our legitimate interests

We will respond to verified requests within 30 days. We may need to retain certain information even after a deletion request—for example, where required for tax, accounting, or legal compliance, or where information is needed to resolve an ongoing dispute.

If you are in the EEA or UK and believe we have not handled your information properly, you have the right to lodge a complaint with your local data protection supervisory authority.

If you are a California resident, you may have additional rights under the CCPA/CPRA—including the right to know what personal information we collect, request deletion (subject to the exceptions above), and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us using the details below.

Children's privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children. Users in the European Economic Area may be subject to a higher age threshold (up to 16) under applicable local law.

Changes to this policy

We may update this policy from time to time. We encourage you to review this policy periodically. The "Last updated" date at the top of this page reflects the latest version. Continued use of the site constitutes acknowledgment of the updated terms.

Contact

Questions about this privacy policy or your information can be sent to just.techdesk@gmail.com or through our contact form. We aim to respond to privacy-related requests within 30 days.